REPORT AN URGENT CYBERSECURITY RELATED INCIDENT

Reach out to CERT.be during office hours:

 

 

 

Urgent incidents will be prioritised via these CERT.be channels.
CERT.be can also be reached 24/7  for urgent cyber incidents at +32 (2) 501 0560

REQUEST OTHER CYBER SECURITY SERVICES AS A HEALTHCARE PROVIDER

Incidents

 

1. Contact CERT.be
(more info NL FR)

In case of a cybersecurity incident healthcare providers will follow the standard procedure by contacting their local CICERT  where one has been set up. If none are available directly to your healthcare provider, reach out to the national CERT.be by;
Filling in this form
– Or by sending (an encrypted) email to cert@cert.be
– Or by calling +32 (0)2 501 05 60.

CERT.be will collect the necessary information into one central organisation as part of the Centre for CyberSeurity Belgium (CCB).  This is the official Belgian centre supported by the federal government to support CyberSecurity incidents in Belgium. A series of questions will be asked, which could be of technical nature. Prepare yourself and a team to answer or follow-up on these questions.

 

Terms and conditions for incident handling by CERT.be

Non-urgent requests

 

1. To request services from our service providers please send an email to info at wehelpourhospitals.be

2. Our team will pair one of the available service providers to your request depending on your requirements

3. After which you will be able to reach out to the provider directly

THE INITIATIVE

Who can call on We Help Our Hospitals?

Belgian Hospitals

Belgian Services Providers to eHealth (eg information exchange)

Belgian Recognised Research Laboratories

Other Healthcare related organisations involved in caretaking for COVID-19

 

When to call on We Help Our Hospitals?

If you’re a healthcare provider in need of;

  Support during suspicious activities in your network

Support after personal or medical data leakage

Help for urgent Cyber security questions

For help during incidents such as ransomware or DDoS attacks  please reach out to CERT.be directly.

 

Security experts are on call to ensure that our critical healthcare providers can remain up and running in times of need.

Whether incidents such as ransomware or data breaches occur, or there’s a reason to believe that your hospital’s information security or IT systems have been compromised, or you simply have pressing questions regarding IT security, our volunteers and service providers have offered their time and means to help our most vital sector stay on its feet, free of charge.

AFFILIATED CYBER SECURITY COMPANIES

Cronos Security

Provides 2 days of Risk & Compliance assistance and 5 days of Azure Consultancy and advise for as long as the crisis is ongoing. Additional days may come along as more Cronos companies join. Available services on site, hands-on and remote, advisory on a best effort basis anytime.  Please contact servicesoffering at wehelpourhospitals.be to be connected to Cronos Security.

 
Holm Security Provides a vulnerability management platform and premium support until 31 of July 2020. This allows for network scanning, web application and phising. Healthcare organizations can use the platform to help with compliance, automated vulnerability management. Please contact servicesoffering at wehelpourhospitals.be to find out if Holm Security would be your best partner.
 
Secutec Provides Security through DNS protects you against new threats that your current antispam, firewall and proxies are not yet aware of. DNS is one of the most fundamental instruments of Internet and for network until 30.09.2020. Please contact servicesoffering at wehelpourhospitals.be to find out if Secutec would be your best partner.
 
  RHEA Group Provides Remotely Managed Detection & Response, Advisory, Hands-on – remote support until 31.12.2020. Please contact servicesoffering at wehelpourhospitals.be to find out if RHEA Group would be your best partner.  
 
  Digitribe

In Brussels Capital Region, provides Incident management, Application security, Cloud security End-point analysis, Endpoint security, Incident response, Infrastructure security, Log analysis, ... hands-on, on-site and advisory, 24/7 until 31/12/2020.  Provides free scan & report of cyber weakness at hospital. Please contact servicesoffering at wehelpourhospitals.be to be connected to Digitribe.

Digital Security

Provides Application security, End-point analysis, Endpoint security, Incident management, Incident response, Infrastructure security, Log analysis, Malware analysis, Mobile device analysis Mobile device Security, Network security, Network traffic analysis, OT/ICS environment, ... 24/7 hands-on and remote, until 31/5/2020.  Please contact servicesoffering at wehelpourhospitals.be to be connected to Digital  Security.

Cudeso Provides  in West-Flanders region Incident management, Network security, OT/ICS security advisory.  Please contact servicesoffering at wehelpourhospitals.be to be connected to Cudeso.
GDATA Provides  Malware Classify-analysis: G DATA CyberDefense provides a free malware classify-analysis for a file or URL per day. Further Incidence Response (forensics, reports, removal/cleaning) can be provided by G DATA Advanced Analytics on request.  Please contact servicesoffering at wehelpourhospitals.be to be connected to GDATA.
TOREON

Provides 31 mandays (of 41 total and more likely to be made available) of pro-active advice and technical expertise. Get in touch with Toreon via servicesoffering at wehelpourhospitals.be

 
Deloitte Belgium

Provides advisory services and technical expertise. Please contact servicesoffering at wehelpourhospitals.be to be connected to Deloitte Belgium.

 
PwC Provides advisory and hands-on activities, depending on the situation Application security, Cloud security, End-point analysis, Endpoint security, Incident management, Incident response, Infrastructure security, Log analysis, Malware analysis, Network security, Network traffic analysis, Vulnerability management. Please contact servicesoffering at wehelpourhospitals.be to find out if PWC would be your best partner.
 
 
  NVISO

Provides Incident Response services and infrastructure hardening. Please contact servicesoffering at wehelpourhospitals.be to be connected to NVISO.

 
LSEC

Provides 1 day a week of advisory and proactive technical expertise

LSEC can gather expertise from its volunteer members, please contact servicesoffering at wehelpourhospitals.be to find out your most suitable partner.  
 
XMC

Provides 2 days of advisory and incident management

Can provide incident response, malware analysis, incident management. Please contact servicesoffering at wehelpourhospitals.be to find out if XMC would be your best partner.
SPOTIT

Provides CSIRT, AmlPhised and SOC service, hands-on, remote and with outsourced time & material services. Please contact servicesoffering at wehelpourhospitals.be to be connected to SPOTIT.

 
 
NTT Ltd Belgium

Provides unlimited Incident Response services until June 7th 2020, remote reponse & remediation. Please contact servicesoffering at wehelpourhospitals.be to be connected to NTT Ltd Belgium.

  
CSI Tools

Provides SAP Governance Security Scan for hospitals and Advisory, anytime. The analysis of access risks and SOD risks and recommendations to remediations will be discussed. Please contact servicesoffering at wehelpourhospitals.be to be connected to CSI Tools.


Approach

Provides all available services on site, hands-on and remote, advisory on a best effort basis anytime. Approach has offices in Flanders, Brussels and Wallonia. Technical expertise is available for threat resistance and resilience, response to cyber incidents and forensics. Please contact servicesoffering at wehelpourhospitals.be to be connected to Approach.

   

JOIN OUR CAUSE AS A SERVICE PROVIDER

1. Send an email to servicesoffering at wehelpourhospitals.be and describe a brief who you are and the types of services with which you would like to contribute

2. We will send you an email in return with a document to complete and reach out to you for the final steps for joining as a voluntary service provider.

3. Once the aforementioned has been finalised, you’ll be one of the service providers that can be contacted for incoming requests. WeHelpOurHospitals will pair the healthcare provider to the service provider that matches best with their needs and enable them to reach out to you directly.

JOIN OUR CAUSE AS AN INDIVIDUAL VOLUNTEER

1. Send an email to volunteers at wehelpourhospitals.be  with the interest to join .

2. We’ll reply back with some documents for you to fill out, and how you would like to contribute, send these completed back for the final steps for joining as an individual volunteer.

3. Once the aforementioned has been finalised, you’ll be one of the volunteers that can be contacted for incoming requests. CCOW or CCB will pair the healthcare provider to the volunteer that matches best with their needs and enable them to reach out to you directly.

OTHER INDUSTRY, LAW ENFORCEMENT AND GOVERNMENT LINKS OF INTEREST

CYBER ​​CRIMINALS ABUSE CORONAVIRUS
SAFEONWEB (NL) (FR)

SAFE ONLINE DURING COVID-19 CCBCERT.BE

WORKING AT HOME PRECAUTIONS – WEBINARS (advanced) by LSEC

CYBERSECURITY WEBINARS (basics) by CCB (NL) (FR)

ECSO COLLECTING EUROPEAN OFFERINGS

INTERPOL on RANSOMWARE UNDER COVID

DIGITAL TRUST CENTER (DTC) (NL)

WORKING FROM HOME BY THE CORONAVIRUS? THREE THINGS THAT YOU SHOULD PAY ATTENTION TO AS A COMPANY.

This is an initiative of the CCOW (CyberSecurity Community of the Willing) with the support of LSEC – Leaders In Security, Toreon, Deloitte Belgium and the CCB (Center for Cybersecurity Belgium) – CERT.BE. Contact with the initiative, mail ccow at.

ABOUT WEHELPOURHOSPITALS.BE

Around the world everyone is working hard to support the healthcare, hospitals, laboratories, triage centres and caretaking in the society. Also here in Belgium, we are seeing the need to support during crises, such as the current corona COVID-19-outbreak. CyberSecurity experts and professionals in Belgium reach out to organisations involved in the battle against the spread and in the caretaking of our citizens by providing services and technologies free of charge, no strings attached. While others take care of us, we take care of our digital security and safety. Together we can fight this, now and in the future!

Late March 2020, this initiative www.wehelpourhospitals.be was created to offer free of charge support to all caretaking organisations in Belgium, who are in urgent need of cybersecurity expertise and services. It is supported by companies listed below and by a group of individual experts, the CCOW – CyberSecurity Community of the Willing.

Other useful links